/* Orbit help page. Same dark palette as the public site (launch.css / public-visual.css). */
:root{--bg:#0c111a;--panel:#111a26;--panel-2:#162232;--line:#243244;--line-strong:#3a4c63;--text:#edf5fa;--muted:#afc0d0;--dim:#8ea2b4;--accent:#67e4ca;--accent-ink:#071c1a;--wa:#25d366;--warn:#f5c27a;color-scheme:dark;font-family:'Segoe UI',Inter,system-ui,sans-serif;line-height:1.6;background:var(--bg);color:var(--text);font-synthesis:none}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--text);min-height:100dvh;display:flex;flex-direction:column}
button,input,textarea{font:inherit;color:inherit}
button,a,input,textarea{touch-action:manipulation}
a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}
:is(a,button,input,textarea,summary):focus-visible{outline:3px solid var(--accent);outline-offset:3px}
[hidden]{display:none!important}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}
.skip-link{position:absolute;left:16px;top:-80px;z-index:10;padding:10px 16px;border-radius:8px;background:var(--accent);color:var(--accent-ink)}.skip-link:focus{top:10px}

button{min-height:44px;border:1px solid var(--line-strong);background:var(--panel-2);border-radius:10px;padding:10px 16px;cursor:pointer;font-size:15px;font-weight:600;line-height:1.3}
button:hover{border-color:var(--accent)}
button:disabled{opacity:.55;cursor:wait}
.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.primary:hover{background:#8bf5df;border-color:#8bf5df}
.quiet{background:transparent}
.link-button{background:none;border:0;padding:10px 0;color:var(--accent);font-weight:500;font-size:14px;text-decoration:underline;text-underline-offset:3px;text-align:left}
.link-button:hover{color:#8bf5df}

/* Header */
.support-header{width:100%;max-width:1040px;margin:0 auto;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 24px;border-bottom:1px solid var(--line)}
.support-brand{display:inline-flex;align-items:center;gap:10px;min-height:44px;color:var(--text);font-size:21px;font-weight:600;letter-spacing:-.4px;white-space:nowrap}
.support-brand:hover{text-decoration:none}.support-brand b{font-weight:400;color:#97c9c3}
.header-link{display:inline-flex;align-items:center;min-height:44px;padding:0 4px;font-size:15px}

/* Layout */
.support-main{width:100%;max-width:1040px;margin:0 auto;padding:28px 24px 40px;flex:1}
.intro h1{margin:0;font-size:clamp(30px,4vw,42px);line-height:1.1;letter-spacing:-.03em}
.intro p{margin:8px 0 22px;color:var(--muted);font-size:17px}

/* Three choices */
.choices{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.choice{display:flex;align-items:center;gap:14px;min-height:88px;padding:18px;border:1px solid var(--line-strong);border-radius:16px;background:var(--panel);color:var(--text);text-align:left;font-weight:400;cursor:pointer;transition:border-color .15s,background .15s,transform .15s}
.choice:hover{text-decoration:none;border-color:var(--accent);background:var(--panel-2)}
.choice:active{transform:scale(.99)}
.choice[aria-pressed=true]{border-color:var(--accent);background:#132a2c;box-shadow:inset 0 0 0 1px var(--accent)}
.choice-icon{flex:none;display:grid;place-items:center;width:46px;height:46px;border-radius:12px;background:#1a2a3a;color:var(--accent);font-size:22px}
.choice-whatsapp .choice-icon{background:#123322;color:var(--wa)}
.choice-whatsapp:hover{border-color:var(--wa)}
.choice-text{display:flex;flex-direction:column;min-width:0;flex:1}
.choice-text strong{font-size:18px;font-weight:650;line-height:1.3}
.choice-text span{color:var(--muted);font-size:14.5px;line-height:1.45;margin-top:2px}
.choice-go{flex:none;color:var(--dim);font-size:18px}
.whatsapp-note{margin:10px 2px 0;color:var(--dim);font-size:13.5px}
.tickets-jump{display:inline-flex;align-items:center;gap:8px;min-height:44px;margin-top:6px;font-size:15px;font-weight:600}
.count{display:inline-grid;place-items:center;min-width:24px;height:24px;padding:0 7px;border-radius:12px;background:#1a2a3a;color:var(--text);font-size:13px}

/* Panels */
.panel{margin-top:22px;border:1px solid var(--line);border-radius:18px;background:var(--panel);padding:22px;scroll-margin-top:16px}
.panel:focus{outline:none}
.panel-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;padding-bottom:14px;border-bottom:1px solid var(--line)}
.panel-heading{min-width:0}
.panel-head h2{margin:0;font-size:22px;letter-spacing:-.02em;line-height:1.25;overflow-wrap:anywhere}
.panel-head p{margin:4px 0 0;color:var(--muted);font-size:14.5px;overflow-wrap:anywhere}
.panel-actions{display:flex;gap:8px;flex:none}

/* Conversation */
.messages{max-height:min(460px,55dvh);min-height:120px;overflow:auto;padding:16px 2px 4px;scroll-behavior:smooth}
.message{border-radius:14px;padding:14px 16px;margin-bottom:14px;max-width:92%;overflow-wrap:anywhere;border:1px solid var(--line)}
.message p{white-space:pre-wrap;margin:6px 0;line-height:1.6}
.message.assistant{background:#15212f}
.message.customer{background:#16303a;border-color:#23505a;margin-left:auto}
.message.support{background:#1c2436;border-color:#34406a}
.author{display:block;font-size:12.5px;font-weight:700;color:var(--accent)}
.message.customer .author{color:#bde9e0}.message.support .author{color:#b9c6ff}
.message time{display:block;font-size:12px;color:var(--dim);margin-top:8px}
.sources{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}
.sources:empty{display:none}
.sources a,.file-link{display:inline-flex;align-items:center;min-height:44px;font-size:14px;border:1px solid var(--line-strong);border-radius:10px;background:var(--panel-2);padding:8px 12px}
.suggestions{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}
.suggestions button{font-size:14px;font-weight:500;text-align:left;background:var(--panel-2)}

/* Email card */
.email-card{background:#2a2414;border:1px solid #5d4d24;padding:16px;border-radius:14px;margin:12px 0}
.email-card strong{display:block;font-size:16px}
.email-card p{font-size:14px;margin:4px 0 12px;color:#e3d6b5}
.email-card label{display:block;font-size:14px;font-weight:600;margin-bottom:4px}
.email-row{display:flex;flex-wrap:wrap;gap:8px}
.email-row input{flex:1 1 220px;min-width:0;min-height:44px;padding:10px 12px;border-radius:10px;border:1px solid var(--line-strong);background:var(--bg);color:var(--text)}

#guide-status{min-height:22px;font-size:14px;color:var(--warn);margin:8px 0}
#guide-status:empty{margin:4px 0;min-height:0}

/* Composer */
.composer{border:1px solid var(--line-strong);border-radius:16px;background:var(--bg);padding:14px}
.composer-label{display:block;font-size:14px;font-weight:600;margin:0 0 6px 2px}
.composer textarea{display:block;width:100%;resize:none;min-height:84px;max-height:260px;border:1px solid var(--line);border-radius:10px;background:var(--panel);color:var(--text);padding:10px 12px;font-size:16px;line-height:1.5}
.composer textarea::placeholder{color:#7f93a6}
.composer textarea:focus-visible{outline:2px solid var(--accent);outline-offset:0}
.composer-actions{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:10px}
.composer-actions .primary{min-width:120px}
.hint{font-size:13px;color:var(--dim);margin:10px 2px 0;line-height:1.5}
.pending-files{display:flex;flex-wrap:wrap;gap:10px;font-size:13px}
.pending-files:not(:empty){margin-top:10px}
.pending-file{display:flex;flex-direction:column;gap:6px;max-width:100%}
.pending-file button{font-size:13px;font-weight:500;max-width:100%;overflow-wrap:anywhere;text-align:left}
.pending-file button:has(img){padding:4px;background:var(--panel)}
.pending-file img{display:block;max-width:180px;max-height:120px;border-radius:8px}
dialog{background:var(--panel);color:var(--text);border:1px solid var(--line-strong)!important}
dialog::backdrop{background:#000a}

/* Tickets */
.ticket-list{display:grid;gap:8px;padding-top:14px}
.ticket-list>p{margin:0;color:var(--muted)}
.ticket-button{display:flex;justify-content:space-between;align-items:center;gap:12px;width:100%;min-height:56px;text-align:left;padding:12px 14px;font-weight:400;background:var(--panel-2);border-color:var(--line)}
.ticket-button[aria-current=true]{border-color:var(--accent);background:#132a2c}
.ticket-button strong{display:block;font-size:15px;font-weight:600;overflow-wrap:anywhere}
.ticket-button small{display:block;color:var(--dim);font-size:12.5px;margin-top:2px}
.ticket-main{min-width:0}
.badge{flex:none;border-radius:999px;padding:3px 10px;font-size:12.5px;font-weight:600;background:#1f2d3d;color:var(--muted);white-space:nowrap}
.badge.open,.badge.in_progress{background:#123322;color:#8ff0b5}
.badge.awaiting_email{background:#3a2e12;color:var(--warn)}
.badge.resolved{background:#1f2d3d;color:var(--dim)}
.identity{overflow-wrap:anywhere}
.ticket-links{display:flex;flex-wrap:wrap;align-items:center;gap:4px 20px;margin-top:10px}
.ticket-links a{display:inline-flex;align-items:center;min-height:44px;font-size:14px}

/* Footer */
.support-footer{width:100%;max-width:1040px;margin:0 auto;display:flex;flex-wrap:wrap;align-items:center;gap:4px 20px;padding:14px 24px 24px;border-top:1px solid var(--line);color:var(--dim);font-size:13px}
.support-footer a{display:inline-flex;align-items:center;min-height:44px;min-width:44px;padding:0 2px}

@media(max-width:760px){
 .support-header{padding:8px 16px}
 .support-brand{font-size:19px}
 .support-main{padding:20px 16px 28px}
 .intro p{margin-bottom:16px;font-size:16px}
 .choices{grid-template-columns:1fr;gap:10px}
 .choice{min-height:76px;padding:14px}
 .choice-text strong{font-size:17px}
 .panel{padding:16px;border-radius:16px;margin-top:16px}
 .panel-head{flex-wrap:wrap}
 .panel-head h2{font-size:20px}
 .panel-heading{flex:1 1 100%}
 .messages{max-height:none;min-height:0}
 .message{max-width:100%;padding:12px 14px}
 .composer{padding:12px}
 .support-footer{padding:10px 16px 20px}
}
@media(max-width:360px){.composer-actions .primary{min-width:96px}}
@media(prefers-reduced-motion:reduce){.messages{scroll-behavior:auto}.choice{transition:none}}